RézOo is a local services marketplace. Customers discover and book services from nearby businesses — such as salons, spas, fitness, beauty, and more — while businesses manage listings, schedules, and bookings in one place.

Browsing and creating a customer account is free. You pay for the services you book according to each business’s prices, plus any taxes or fees shown before you confirm. Some bookings may require a deposit or full payment online.

RézOo is based in Quebec and we are starting in Canada. The Platform can operate anywhere businesses are willing to join — availability always depends on which Partners list near you.

You can browse services and availability without signing in. To confirm a booking you need a RézOo account so we can send confirmations, manage cancellations, and keep your reservations secure.

Find a service or store, choose what you want, pick an available time (and a professional if offered), then review the details and confirm. You may be asked to pay online or pay in store, depending on the business.

When a business offers it, you can select a team member during booking. If you choose “any,” RézOo shows times based on the business’s availability rules for that option.

Sign in and open Reservations to view upcoming and past bookings, including details and cancellation options when available.

After a completed visit, you can leave a review from your reservations or the store page when the business accepts reviews on RézOo.

Some businesses take payment online through our payment provider; others let you pay in store. Card details for online payments are processed by Stripe (or another designated processor) — RézOo does not store your full card number.

Yes, subject to each business’s cancellation policy. Free-cancellation windows, fees, and deadlines can vary by store and are shown in the booking flow or store policies when available. After the deadline you may need to contact the business directly.

Refunds depend on the business’s policy, when you cancel, how you paid, and whether the service was fulfilled. Approved online refunds usually return to the original payment method or your RézOo wallet when that applies. Processor timelines can take a few business days.

Businesses may offer gift cards, wallet credits, promotions, or digital loyalty cards on RézOo. Terms (including where they can be used and any expiry) are shown at purchase or enrollment.

Sign in and open your profile to update contact details and account settings. You can also manage notification preferences from your account where available.

Use the forgot-password option on the sign-in screen. We will send reset instructions to the email on your account.

We use essential cookies to run the site. With your permission we may also use analytics cookies. Full details are in our Privacy Policy, and you can change cookie choice via the banner on your first visit.

Use the Contact page, or Live support (WhatsApp) when it is available in the footer. For questions about a specific appointment, the business you booked with can often help fastest.

Go to For businesses to learn about plans and sign up. After registration and approval, you can set up your store, services, schedule, and team so customers can book online.

Business owners and managers can update services and prices, availability, staff, bookings, payouts, gift cards, loyalty, and related store settings from the business dashboard.

For eligible online payments, payouts are calculated from the customer total minus Platform and card processing fees, then released on the schedule described in your business tools (including any waiting period after the appointment). Pay-in-store bookings stay with your business.

You do. RézOo is the marketplace Platform; your business delivers the appointment or service. Customers and Partners are also covered by our Terms of Service and Terms of Use.